The audience for the operating model will vary depending on the strategic drivers, but it can include executives, strategy teams, marketing teams, project teams, risk managers, IT teams and operational teams. People, processes and technology are key components underlining any Target Operating Model and are critical to ensure its success. Moreover, it provides a common understanding of the organisation by allowing people to visualise the organisation from a variety of perspectives across the value chain as every significant element of business activity is represented. It is a high level representation of how a company can be best organised to more efficiently and effectively deliver and execute on the organisation’s strategy. The primary purpose of a Target Operating Model is to enable the application of a corporate strategy or vision to a business or operation.
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